Before you call: a 60-second list
You don't need every answer, but the more of these you have, the better the first call goes. The pro can usually tell from your notes whether it's a one-visit job or something that needs an inspection first.
Before you call
- The pest, or your best guess, plus a phone photo if you have one
- Which rooms or spots: attic, garage, kitchen, bedrooms, yard
- Your ZIP code, such as 77494, 77449, 77450 or 77493
- Kids, pets, fish tanks or anyone with asthma in the home
- Whether you rent or own, and your landlord's contact if renting
- New build or older home, and roughly the year it was built
- Inside or outside the City of Katy limits, if you know
Why each item helps
The pest and the rooms narrow things down fast. Droppings in a kitchen drawer point one way; droppings on attic insulation near a vent point another. Your ZIP tells the pro which part of the Katy area you're in, from 77493 north of I-10 to 77450 near Barker Reservoir.
Kids and pets change which products and placements make sense, especially for baits and anything inside. Renter or owner matters because many leases put pest work on the landlord. Home age helps too: a 2015 house in Elyson and a 1980s house in Nottingham Country usually have different weak spots.
What happens when you call an exterminator in Katy
You'll talk with someone who connects you to a licensed pest pro serving your area. They'll ask about what you've seen, suggest a visit window and tell you what the inspection will cover. Same-day visits are often available, though it depends on the pest, the day and how far out you are.
At the visit, expect an inspection, a written plan and a price before any treatment. The step-by-step visit guide explains what happens from there, including follow-ups and the paperwork a Texas-licensed pro has to provide.
When it's urgent
Some calls can't wait for next week: a swarm of bees in a wall near a kid's room, a wasp nest over the front door, or a rat in the living area. Say so on the call. If anyone has been stung and shows signs of an allergic reaction, call 911 first, then deal with the nest.
Not sure what you're dealing with? Browse the pests Katy homes see most before you dial.
Quick questions before you dial
Is there a form or email address instead of calling?
No, this site works by phone only, so there's no form, chat or email inbox to wait on. A short call lets the pest pro ask follow-up questions a form can't, such as whether the noise in the ceiling happens at night or during the day, which often tells roof rats from squirrels. If you can't talk right away, run through the checklist on this page first, then call when you have five quiet minutes.
Can a renter in the Katy area call for pest treatment?
Yes, renters can call, but check your lease first. Many Katy-area leases make the landlord or property manager responsible for pests like roaches, rodents and bed bugs, so it's worth asking them before paying for a visit yourself. If the landlord agrees to the work, have their name and number ready, because the pro may need their OK to seal entry points, open the attic or treat shared walls.
What if I live outside the City of Katy?
Calls from outside the city limits are welcome, and most Katy-address homes are outside them anyway. Addresses in unincorporated Harris or Fort Bend County, along with Fulshear, Brookshire, Sugar Land and the other nearby towns, get the same phone call and the same kind of visit. Knowing whether you're inside the city mostly helps with one question: who sprays your street for mosquitoes during the season.